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Session: iNsights & Solutions

Google Leverages Pega Robotic Process Automation to Scale Data Center Access Requests

Date and Location



  • Eddie Dinh
    Program Manager

Google’s key mission and guiding principle is to continually challenge teams to “do stuff faster,” and drive network efficiency through resource stewardship – all while building and operating at service level objective (SLO). The NetDeploy & Operations team manages engineering work in data center facilities. Learn how Project Moose, hosted and operated completely on Google Cloud Platform, was developed across the Pega Platform™ and Pega Robotic Process Automation™ to automate tedious and manual interactions, even reducing handling times by 98%.