PegaWorld 2018 replays

Geared towards different industries, products, and a host of hot topics, PegaWorld 2018 has something for everyone. Check out this year's session replays below.
Showing 14 result(s) for Customer Case Study, Spark Talk, Customer Service, Cloud, and Mobile. (Clear filters)

Filter Sessions

Days

Session Type

Topics

Industry

Product

Customer Case Study

How a Social Services Organization Works with Current and Former Offenders to Reduce Crime

ACSO is a nonprofit organization focused on supporting clients in, or at risk of...
Download this presentation

Customer Case Study

Cisco Customer Service - Digital Agents, Intelligent Routing and now CSA Enabled People

We are continuing the evolution at Cisco to deliver world class customer service...
Download this presentation

Customer Case Study

OCBC Reimagines Customer Engagement

OCBC is obsessed with elevating the customer experience. The Bank's Pega...
Download this presentation

Customer Case Study

Rabobank AU-NZ Drives Digital Transformation -- Across Business Lines and Countries -- Via a Unified CRM Strategy

Rabobank is on mission: to consolidate systems across four lines of business and...
Download this presentation

Customer Case Study

Fifth Third Bank Redefines the Future of Marketing, Now

Fifth Third Bank has a vision: redefine the future of marketing - now - in order...
Download this presentation

Customer Case Study

Macquarie Takes a Cloud-first Approach to Drive Organization-wide Agility

To realize the customer benefits of Macquarie’s investments in real-time banking...
Download this presentation

Customer Case Study

Improving Consumer Service Operations Excellence

In today’s complex and data rich service landscape, providing service excellence...
Download this presentation

Customer Case Study

Google – Network Operations Workforce Management Vision with Pega

Ok Google!… Are you ready to learn how Google uses Pega to innovate their end-to...
Download this presentation