PegaWorld 2018 replays Geared towards different industries, products, and a host of hot topics, PegaWorld 2018 has something for everyone. Check out this year's session replays below. Showing 1 result(s) for Financial Services, Customer Service, and UX & Design. (Clear filters) Search Apply Show search filters Filter Sessions Days Monday, June 4 (1) Session Type Customer Case Study (1) Topics Customer Service (3) BPM (2) CRM (2) Customer Experience (2) Sales Automation (2) Application Development (1) Case Management (1) Pega Platform (1) UX & Design (1) Industry Financial Services (1) Product Marketing (1) Customer Service (1) Cancel Close search filters Customer Case StudyOCBC Reimagines Customer Engagement OCBC is obsessed with elevating the customer experience. The Bank's Pega...