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PegaWorld 2018 replays

Geared towards different industries, products, and a host of hot topics, PegaWorld 2018 has something for everyone. Check out this year's session replays below.

Customer Case Study

We are continuing the evolution at Cisco to deliver world class customer service. We started with Digital Agents to automate work, used Decisioning to...

Customer Case Study

OCBC is obsessed with elevating the customer experience. The Bank's Pega applications, built with a strong UX foundation, are essential in...

Customer Case Study

Rabobank is on mission: to consolidate systems across four lines of business and two countries through a single, unified CRM platform for marketing,...

Customer Case Study

To realize the customer benefits of Macquarie’s investments in real-time banking and mobile banking services, the Bank needed to drive digital...

Customer How To

PayPal chose Pega as the strategic platform to build next-generation customer service applications to deliver world-class customer service across the...

Spark Talk

Raytheon is a technology and innovation leader specializing in defense, civil government and cybersecurity solutions. Delivering mission critical...

Product Spotlight

AI has long had a role in automation but there's so much more value beyond workforce optimization. AI can actually be applied across the enterprise to...
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