PegaWorld 2018 replays
Geared towards different industries, products, and a host of hot topics, PegaWorld 2018 has something for everyone. Check out this year's session replays below.
Customer Case Study
Cisco Customer Service - Digital Agents, Intelligent Routing and now CSA Enabled People
We are continuing the evolution at Cisco to deliver world class customer service. We started with Digital Agents to automate work, used Decisioning to...
Customer Case Study
Rabobank AU-NZ Drives Digital Transformation -- Across Business Lines and Countries -- Via a Unified CRM Strategy
Rabobank is on mission: to consolidate systems across four lines of business and two countries through a single, unified CRM platform for marketing...
Sponsored
EY: Transforming wholesale client onboarding in the digital age
Client lifecycle management (CLM) is increasingly difficult in today’s business environment, driven by speed to market requirements, regulatory...