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PegaWorld 2018 replays

Geared towards different industries, products, and a host of hot topics, PegaWorld 2018 has something for everyone. Check out this year's session replays below.

Keynote

Pega software is at the core of how leading organizations engage their customers, automate their digital processes, and build the apps they need at...

Customer Case Study

Tokio Marine HCC is transforming their organization using Pega's applications to wrap and enhance existing legacy systems and implement a common...

Customer Case Study

The Santander Way is clear: keep it simple, personal, and fair -- always. Santander's key ingredient to delivering on these principles: Pega's...

Customer Case Study

We are continuing the evolution at Cisco to deliver world class customer service. We started with Digital Agents to automate work, used Decisioning to...

Customer Case Study

OCBC is obsessed with elevating the customer experience. The Bank's Pega applications, built with a strong UX foundation, are essential in...

Customer Case Study

Fifth Third Bank has a vision: redefine the future of marketing - now - in order to effectively meet ever-evolving customer needs. To make this a...

Customer Case Study

In just 7 weeks Foxtel has revolutionized their retention organization enabling four call centres to increase retention rates while reducing offer...

Customer Case Study

Ok Google!… Are you ready to learn how Google uses Pega to innovate their end-to-end life-cycle of transactional work, moving towards a stateless...

Customer Case Study

Dell EMC has embarked on a transformation of their industry-leading customer service organization, and at the heart of that transformation has been...

Customer How To

PayPal chose Pega as the strategic platform to build next-generation customer service applications to deliver world-class customer service across the...

Spark Talk

Positive experiences of customers and employees is mission critical for a successful digital enterprise, driving both effective customer engagement,...

Spark Talk

Earning long-term customer loyalty used to be about miles, points, and counting systems… but AI-technologies like decision management and machine...

Spark Talk

RPA is great at driving value but as a stand alone solution, it will not deliver transformation for the enterprise. Join us for real conversations...

Spark Talk

“Intelligent Automation” is one of the trending buzzwords for enterprises exploring the value of robotics, AI, and other technologies to transform...

Spark Talk

No company can be everything to everyone - so modern CRM providers must develop strong alliances to meet the needs of the complex enterprise. At Pega,...

Product Spotlight

Join us for a preview into exciting new innovations Pega is cooking up for using AI in a responsible way for real and immediate value. After we unveil...

Product Spotlight

Today’s consumer does not tolerate irrelevant marketing, or awkward experiences – it’s not in their DNA. One ill-timed or inappropriate message and...

Product Spotlight

New to the Pega community? Looking to learn more about the powerful capabilities that deliver the results you’ve heard about? Then join this...

Product Spotlight

Join us for a first-hand look into the vision and the roadmap for Pega’s industry-leading core technology capabilities. Our panel of executive product...

Product Spotlight

Join us for a first-hand look into the vision and the roadmap for Pega’s industry-leading artificial intelligence, robotic automation and customer...
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