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PegaWorld 2018 replays

Geared towards different industries, products, and a host of hot topics, PegaWorld 2018 has something for everyone. Check out this year's session replays below.

Keynote

The promise and potential of Digital Transformation is immense. When it is done right it delivers exceptional experiences that delight your customers...

Customer Case Study

Dell EMC has embarked on a transformation of their industry-leading customer service organization, and at the heart of that transformation has been...

Spark Talk

Raytheon is a technology and innovation leader specializing in defense, civil government and cybersecurity solutions. Delivering mission critical...

Spark Talk

Even though AI has been around for 60 years, it is only now that artificial intelligence can be used to create personalized customer experiences,...

Spark Talk

We’re surrounded by media hype about AI. In this talk, I’ll pull back the veil, explain what the buzz is all about, share real examples of AI's use...

Spark Talk

The E.U.'s General Data Protection Regulation (GDPR) is here - and it’s for real. Effective May 25, 2018, the GDPR is a new global issue, with an...

Spark Talk

In this introduction to conversational AI, Mariya gives a technical overview and review of current state-of-the-art deep learning and natural language...

Sponsored

Businesses must act now to re-imagine the work experience—for people and their potential machine colleagues - to capitalize on the countless benefits...

Sponsored

Rules are perfect for simple interactions that are consistent and easily predefined. But what happens when customers don’t follow the script? Today’s...
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