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PegaWorld 2018 replays

Geared towards different industries, products, and a host of hot topics, PegaWorld 2018 has something for everyone. Check out this year's session replays below.

Keynote

In this digital world, with the myriad of communication channels available, even the most self-sufficient customers have to reach out to a customer...

Keynote

The promise and potential of Digital Transformation is immense. When it is done right it delivers exceptional experiences that delight your customers...

Keynote

Pega software is at the core of how leading organizations engage their customers, automate their digital processes, and build the apps they need at...

Customer Case Study

We are continuing the evolution at Cisco to deliver world class customer service. We started with Digital Agents to automate work, used Decisioning to...

Customer Case Study

Established in Kyoto in 1929 to create high-quality art prints, NISSHA has grown and evolved with the advancement of printing technologies offering...

Customer Case Study

Dell EMC has embarked on a transformation of their industry-leading customer service organization, and at the heart of that transformation has been...

Spark Talk

Raytheon is a technology and innovation leader specializing in defense, civil government and cybersecurity solutions. Delivering mission critical...

Spark Talk

Even though AI has been around for 60 years, it is only now that artificial intelligence can be used to create personalized customer experiences,...

Spark Talk

We’re surrounded by media hype about AI. In this talk, I’ll pull back the veil, explain what the buzz is all about, share real examples of AI's use...

Spark Talk

As the AI hype wanes, the plateau of productivity is there for the taking. Join us for a panel discussion of Pega customers who use AI today and are...

Spark Talk

Please join us for an engaging panel discussion with Philips Healthcare and Siemens as they present their Center of Excellence best practices and...

Spark Talk

With some estimates claiming that 80% of businesses are planning to deploy chatbots by 2020, its easy to think that chatbots have already climbed out...

Spark Talk

Every single marketer and customer service leader alike proclaims that their goal is to be relevant, real-time, omni-channel and contextual. But what...

Spark Talk

RPA is great at driving value but as a stand alone solution, it will not deliver transformation for the enterprise. Join us for real conversations...

Spark Talk

“Intelligent Automation” is one of the trending buzzwords for enterprises exploring the value of robotics, AI, and other technologies to transform...

Spark Talk

Artificial intelligence, robotic automation, and data science are converging to drive the next wave of digital innovation. Yet, business and...

Spark Talk

No company can be everything to everyone - so modern CRM providers must develop strong alliances to meet the needs of the complex enterprise. At Pega,...

Spark Talk

The E.U.'s General Data Protection Regulation (GDPR) is here - and it’s for real. Effective May 25, 2018, the GDPR is a new global issue, with an...

Spark Talk

In this introduction to conversational AI, Mariya gives a technical overview and review of current state-of-the-art deep learning and natural language...

Spark Talk

Everyone is looking for more effective and efficient ways to realize business value sooner and deliver high quality end-to-end solutions and journeys....

Product Spotlight

Join us for a preview into exciting new innovations Pega is cooking up for using AI in a responsible way for real and immediate value. After we unveil...

Product Spotlight

Insanely successful organizations deserve insanely open platforms and applications. Tap into the power of Pega's thriving ecosystem. Open your...

Product Spotlight

Deliver the enterprise-grade software you want at the speed your customers demand. Pega believes both professional and citizen developer experiences...

Product Spotlight

Today’s consumer does not tolerate irrelevant marketing, or awkward experiences – it’s not in their DNA. One ill-timed or inappropriate message and...

Product Spotlight

New to the Pega community? Looking to learn more about the powerful capabilities that deliver the results you’ve heard about? Then join this...

Product Spotlight

Employee experience is an often overlooked aspect of operational excellence and enterprise transformation. Join Pega as we discuss insights from our...

Product Spotlight

Join us for a first-hand look into the vision and the roadmap for Pega’s industry-leading artificial intelligence, robotic automation and customer...

Product Spotlight

Pega’s new Catalyst Program uses Design Thinking methodologies to help enterprises transform successfully to the digital enterprise, reduce costs,...

Sponsored

Businesses must act now to re-imagine the work experience—for people and their potential machine colleagues - to capitalize on the countless benefits...

Sponsored

Client lifecycle management (CLM) is increasingly difficult in today’s business environment, driven by speed to market requirements, regulatory...
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