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PegaWorld 2018 replays

Geared towards different industries, products, and a host of hot topics, PegaWorld 2018 has something for everyone. Check out this year's session replays below.

Keynote

It is time to retire the primitive tools and technology from the ancient past. The rules of the game have changed long ago. We live in an era where...

Keynote

The promise and potential of Digital Transformation is immense. When it is done right it delivers exceptional experiences that delight your customers...

Keynote

Pega software is at the core of how leading organizations engage their customers, automate their digital processes, and build the apps they need at...

Customer Case Study

We are continuing the evolution at Cisco to deliver world class customer service. We started with Digital Agents to automate work, used Decisioning to...

Spark Talk

Considering how quickly technological advances and communication preferences can change, how will this impact the world of Customer Service by the...

Spark Talk

Artificial intelligence, robotic automation, and data science are converging to drive the next wave of digital innovation. Yet, business and...

Spark Talk

The E.U.'s General Data Protection Regulation (GDPR) is here - and it’s for real. Effective May 25, 2018, the GDPR is a new global issue, with an...

Spark Talk

A satisfied customer is not a loyal customer. It takes a predictive and consistently positive customer experience to turn a random customer into a...

Spark Talk

Everyone is looking for more effective and efficient ways to realize business value sooner and deliver high quality end-to-end solutions and journeys....

Product Spotlight

Join us for a first-hand look into the vision and the roadmap for Pega’s industry-leading artificial intelligence, robotic automation and customer...

Sponsored

Learn how Tyme Bank, part of Commonwealth Bank South Africa, is transforming how the industry looks at serving customers with the launch of a low-cost...

Sponsored

In partnership with Capgemini, Cisco has transformed its service business operations by digitizing the supply chain, simultaneously improving Service...
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