PegaWorld 2018 replays Geared towards different industries, products, and a host of hot topics, PegaWorld 2018 has something for everyone. Check out this year's session replays below. Showing 15 result(s) for Tuesday, June 5, Customer Service, and Agile. (Clear filters) Search Apply Show search filters Filter Sessions Days Monday, June 4 (14) Tuesday, June 5 (15) Session Type Customer Case Study (5) Product Spotlight (3) Spark Talk (3) Sponsored (2) Customer How To (1) Keynote (1) Topics Customer Experience (13) Artificial Intelligence (11) Pega Platform (10) CRM (9) Decision Management (8) Marketing Automation (8) Robotic Automation (7) Sales Automation (6) Application Development (5) Analytics (4) Case Management (4) Operational Excellence (3) UX & Design (3) Cloud (2) Internet of Things (2) BPM (1) Mobile (1) Customer Service (8) Agile (7) Industry Cross-Industry (9) Financial Services (4) Communications Service Providers (1) Healthcare (1) Manufacturing (1) Product Customer Service (5) Platform (4) Customer Decision Hub (2) Marketing (2) Robotic Automation (2) All Products (1) Onboarding (1) Sales Automation (1) Cancel Close search filters KeynoteThe Customer Holds the Remote Control. Get Used to It. It is time to retire the primitive tools and technology from the ancient past.... Customer Case StudySantander UK Brings 1:1 Personalized Customer Engagement to Life The Santander Way is clear: keep it simple, personal, and fair -- always.... Customer Case StudyCisco Customer Service - Digital Agents, Intelligent Routing and now CSA Enabled People We are continuing the evolution at Cisco to deliver world class customer service... Customer Case StudyRabobank AU-NZ Drives Digital Transformation -- Across Business Lines and Countries -- Via a Unified CRM Strategy Rabobank is on mission: to consolidate systems across four lines of business and... Customer Case StudyVodafone: Future Empowered in 120 Days Vodafone IT was facing increasing pressure to deliver new solution capabilities... Customer Case StudyImproving Consumer Service Operations Excellence In today’s complex and data rich service landscape, providing service excellence... Customer How ToDLL Finance Implements Scrum/Agile Methods to Maximize Customer Satisfaction Organizations are still slow to adopt Agile/Scrum practices even though these... Spark TalkDriving Excellence – Center of Excellence Panel Discussion and Best Practices Please join us for an engaging panel discussion with Philips Healthcare and... 1 2 Next
