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PegaWorld 2018 replays

Geared towards different industries, products, and a host of hot topics, PegaWorld 2018 has something for everyone. Check out this year's session replays below.

Customer How To

Join us as the second largest specialty pharmacy shares their transformation journey to reduce the turn around time for prescription processing using...

Customer How To

PayPal chose Pega as the strategic platform to build next-generation customer service applications to deliver world-class customer service across the...

Spark Talk

Technology is rapidly revolutionizing our world - and consumer expectations changing even faster. Keith Farley shares Aflac’s vision of key...

Spark Talk

Considering how quickly technological advances and communication preferences can change, how will this impact the world of Customer Service by the...

Spark Talk

With some estimates claiming that 80% of businesses are planning to deploy chatbots by 2020, its easy to think that chatbots have already climbed out...

Spark Talk

Earning long-term customer loyalty used to be about miles, points, and counting systems… but AI-technologies like decision management and machine...

Spark Talk

RPA is great at driving value but as a stand alone solution, it will not deliver transformation for the enterprise. Join us for real conversations...

Spark Talk

The E.U.'s General Data Protection Regulation (GDPR) is here - and it’s for real. Effective May 25, 2018, the GDPR is a new global issue, with an...

Spark Talk

In any industry, marketing is a challenge – consumers have been over-targeted, super-saturated, and bludgeoned by advertisements – so even the most...

Spark Talk

A satisfied customer is not a loyal customer. It takes a predictive and consistently positive customer experience to turn a random customer into a...

Sponsored

Learn how Tyme Bank, part of Commonwealth Bank South Africa, is transforming how the industry looks at serving customers with the launch of a low-cost...

Sponsored

AGCS along with Infosys as its strategic IT partner is transforming claims as a strategic function by digitizing, automating and rationalizing legacy...

Sponsored

Despite the remarkable technological advances in clinical trial management, critical business processes remain fragmented and siloed. Join EY as we...
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