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PegaWorld 2018 replays

Geared towards different industries, products, and a host of hot topics, PegaWorld 2018 has something for everyone. Check out this year's session replays below.

Keynote

The promise and potential of Digital Transformation is immense. When it is done right it delivers exceptional experiences that delight your customers...

Customer Case Study

Tokio Marine HCC is transforming their organization using Pega's applications to wrap and enhance existing legacy systems and implement a common...

Customer Case Study

ACSO is a nonprofit organization focused on supporting clients in, or at risk of, falling into the criminal justice system. Our objective is to...

Customer Case Study

The Santander Way is clear: keep it simple, personal, and fair -- always. Santander's key ingredient to delivering on these principles: Pega's...

Customer Case Study

We are continuing the evolution at Cisco to deliver world class customer service. We started with Digital Agents to automate work, used Decisioning to...

Customer Case Study

OCBC is obsessed with elevating the customer experience. The Bank's Pega applications, built with a strong UX foundation, are essential in...

Customer Case Study

Rabobank is on mission: to consolidate systems across four lines of business and two countries through a single, unified CRM platform for marketing,...

Customer Case Study

Fifth Third Bank has a vision: redefine the future of marketing - now - in order to effectively meet ever-evolving customer needs. To make this a...

Customer Case Study

To realize the customer benefits of Macquarie’s investments in real-time banking and mobile banking services, the Bank needed to drive digital...

Customer Case Study

Vodafone IT was facing increasing pressure to deliver new solution capabilities faster as competition increased. Unable to meet the increasing demand,...

Customer Case Study

Ok Google!… Are you ready to learn how Google uses Pega to innovate their end-to-end life-cycle of transactional work, moving towards a stateless...

Customer How To

PayPal chose Pega as the strategic platform to build next-generation customer service applications to deliver world-class customer service across the...

Customer How To

Organizations are still slow to adopt Agile/Scrum practices even though these methods drive significantly better outcomes than most project management...

Spark Talk

Hear from Anthem and Zimmer Biomet as they talk mergers and acquisitions and how Pega helped them create a future-proof platform for case management...

Spark Talk

Raytheon is a technology and innovation leader specializing in defense, civil government and cybersecurity solutions. Delivering mission critical...

Spark Talk

Please join us for an engaging panel discussion with Philips Healthcare and Siemens as they present their Center of Excellence best practices and...

Spark Talk

Positive experiences of customers and employees is mission critical for a successful digital enterprise, driving both effective customer engagement,...

Spark Talk

RPA is great at driving value but as a stand alone solution, it will not deliver transformation for the enterprise. Join us for real conversations...

Spark Talk

Artificial intelligence, robotic automation, and data science are converging to drive the next wave of digital innovation. Yet, business and...

Spark Talk

The E.U.'s General Data Protection Regulation (GDPR) is here - and it’s for real. Effective May 25, 2018, the GDPR is a new global issue, with an...
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