PegaWorld 2018 replays
Geared towards different industries, products, and a host of hot topics, PegaWorld 2018 has something for everyone. Check out this year's session replays below.
Spark Talk
Operationalizing Customer Empathy: The 5 Facets of Real-Time Context
Every single marketer and customer service leader alike proclaims that their goal is to be relevant, real-time, omni-channel and contextual. But what...