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PegaWorld 2018 replays

Geared towards different industries, products, and a host of hot topics, PegaWorld 2018 has something for everyone. Check out this year's session replays below.

Keynote

The promise and potential of Digital Transformation is immense. When it is done right it delivers exceptional experiences that delight your customers...

Customer Case Study

Banco Santander Brasil eliminated manual work, broke down internal silos, and increased customer satisfaction -- all with rapid speed! Hear why Banco...

Customer Case Study

The Santander Way is clear: keep it simple, personal, and fair -- always. Santander's key ingredient to delivering on these principles: Pega's...

Customer Case Study

We are continuing the evolution at Cisco to deliver world class customer service. We started with Digital Agents to automate work, used Decisioning to...

Customer Case Study

OCBC is obsessed with elevating the customer experience. The Bank's Pega applications, built with a strong UX foundation, are essential in...

Customer Case Study

Rabobank is on mission: to consolidate systems across four lines of business and two countries through a single, unified CRM platform for marketing,...

Customer Case Study

Fifth Third Bank has a vision: redefine the future of marketing - now - in order to effectively meet ever-evolving customer needs. To make this a...

Customer Case Study

Ok Google!… Are you ready to learn how Google uses Pega to innovate their end-to-end life-cycle of transactional work, moving towards a stateless...

Customer How To

PayPal chose Pega as the strategic platform to build next-generation customer service applications to deliver world-class customer service across the...

Customer How To

Organizations are still slow to adopt Agile/Scrum practices even though these methods drive significantly better outcomes than most project management...

Spark Talk

In increasing numbers, women are breaking new ground and old rules in their quest to inspire more female leaders in technology. How can male leaders...

Spark Talk

Every single marketer and customer service leader alike proclaims that their goal is to be relevant, real-time, omni-channel and contextual. But what...

Spark Talk

RPA is great at driving value but as a stand alone solution, it will not deliver transformation for the enterprise. Join us for real conversations...

Spark Talk

Artificial intelligence, robotic automation, and data science are converging to drive the next wave of digital innovation. Yet, business and...

Spark Talk

No company can be everything to everyone - so modern CRM providers must develop strong alliances to meet the needs of the complex enterprise. At Pega,...

Spark Talk

The E.U.'s General Data Protection Regulation (GDPR) is here - and it’s for real. Effective May 25, 2018, the GDPR is a new global issue, with an...

Spark Talk

In any industry, marketing is a challenge – consumers have been over-targeted, super-saturated, and bludgeoned by advertisements – so even the most...

Product Spotlight

Today’s consumer does not tolerate irrelevant marketing, or awkward experiences – it’s not in their DNA. One ill-timed or inappropriate message and...

Product Spotlight

New to the Pega community? Looking to learn more about the powerful capabilities that deliver the results you’ve heard about? Then join this...

Product Spotlight

Employee experience is an often overlooked aspect of operational excellence and enterprise transformation. Join Pega as we discuss insights from our...
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