3:45am - 4:30am
Revolutionizing Customer Engagement with Multi-Channel Technology
You know you need to accelerate customer engagement, but customer preferences and technology change faster than you can react. What if there is a way to start simple - by building new and extending existing apps in a better way, allowing you to realize more ROI, and conquer business and technology silos for good? Hear how companies are increasing customer engagement by creating a ‘channel-less’ experience - leveraging technologies from mobility to AI-powered intelligent assistants - without the need to write any code!
Anthony Abdulla, Director, Mobile & UX Product Marketing, Pega