The Keys to Success

Customer Experience: Be ready for success!

86% of your customers would agree to pay more for a better customer experience.*
Are you ready to seize this opportunity?
*According to a LSA study

You have probably already answered with CRM and you are right to be thinking about AI and robotics… This is the right move.
But is it really enough? No.

For a real optimisation of your customer journey, you need to think CASE MANAGEMENT: it is critical to your success - combined with CRM, AI and Robotics.

Discover why case management is so important!
with Alexis Corbasson – Customer Care and Recovery Air France KLM et Don Schuerman, Chief Technical Officer Pega.

Register now

Event Details

Book your morning of October 3rd 2017

We will be welcoming you from 8:30 for breakfast, followed by a conference and a networking lunch at:

Chateauform Monceau

4 place Rio de Janeiro
75008 Paris