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The omni-channel breakthrough: Go channel-less

Customer service organizations have long been chasing the elusive omnichannel service model to keep up with the demand for digital options. The result? Definitely a mixed bag.

Don’t let yesterday’s decisions stand in the way of providing consistent, connected customer experiences. Put your customers first – not your channels. Join us to learn how real-time insight and end-to-end automation can overhaul your current omnichannel approach to help you move from being channel-led to channel-less.


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Desafío: Servicio al cliente Tema: Experiencias del cliente personalizadas Tema: IA y toma de decisiones Tema: Servicio al cliente Área de producto: Atención al cliente

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