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Build for Change®

The next best ideas in digital transformation.

Dr. Setrag Khoshafian

IoT-enabled field services in-motion

Steven P. Silver

Put owners first: Go beyond digitizing automotive aftersales

Jenna McAuliffe

Facing the ugly truth: Poor customer service comes at a cost

Christine Parker

3 service pain points that make clients want to switch banks

Tom King

To deepen policyholder connections, understand your insured

Bill Marshall

Healthcare customer service gets personal

Next Best Action: Why you need it

Mark Davies

Next Best Action: Why you need it

For insurers, relevance is the new ROI

Thomas Harrington

For insurers, relevance is the new ROI

blog3.6.18opiodcrisis-021_1

Leveraging digital technology to impact the opioid crisis

blog4factorsofdpa

Carolyn Rostetter

4 critical factors of digital process automation

How blockchain technology can help manage the client lifecycle and KYC

Ajit Tharaken

How blockchain technology can help manage the client lifecycle and KYC

Pega Infinity

Leanne Russell

Pega Infinity™: Welcome to the next generation digital transformation suite