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Build for Change®

The next best ideas in digital transformation.

Kelli Bravo

How consumerism drives transformation in health engagement

Elaine Fearnley

How personalization helps airlines make better connections

Michael Fine and Anthony Abdulla

What exactly is case management?

Dr. Setrag Khoshafian

IoT-enabled field services in-motion

Mark Davies

Next Best Action: How to align around a one-to-one vision

Susan Taylor

A new game in healthcare value: responsive benefits

Tiffany Blair

Modularity is still the name of the game

Jitesh Rohatgi

Improve member engagement using lessons from clinicians

Put the customer first with the right offer at the right time

Axel Wells

Put the customer first with the right offer at the right time

Survey highlights US auto’s service loyalty and revenue opportunities

Steven P. Silver

Survey highlights US auto’s service loyalty and revenue opportunities

A one-to-one approach to managing customer lifetime value

Matthew Nolan

A one-to-one approach to managing customer lifetime value

blog3.6.18opiodcrisis-021_1

Leveraging digital technology to impact the opioid crisis