Pega Blog Pega Blog

Build for Change®

The next best ideas in digital transformation.

Nolan Greene

How RPA and desktop analytics improve customer experience

Kelli Bravo

How consumerism drives transformation in health engagement

Dr. Setrag Khoshafian

IoT-enabled field services in-motion

Carolyn Rostetter and Dan Chamberlain

Improve recall management to improve your brand

Jeff Nicholson

5 must-have CRM features for future-proof customer service

Next Best Action: Why you need it

Mark Davies

Next Best Action: Why you need it

Jitesh Rohatgi

Improve member engagement using lessons from clinicians

To cure your ailing wellness programs: personalize

Jitesh Rohatgi

To cure your ailing wellness programs: personalize

How to make customer retention truly simple – for customers and employees

Ken Benner

How to make customer retention truly simple – for customers and employees

Jitesh Rohatgi

Deepen health plan member connections by delivering personalized experiences

A one-to-one approach to managing customer lifetime value

Matthew Nolan

A one-to-one approach to managing customer lifetime value

3 capabilities insurers need for outstanding customer engagement

Kate Fowler

3 capabilities insurers need for outstanding customer engagement