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Build for Change®

The next best ideas in digital transformation.

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Baruch Sachs and Leanne Russell

Pega Catalyst™: Applying design thinking principles to speed digital transformation

Jeff Nicholson

5 must-have CRM features for future-proof customer service

A one-to-one approach to managing customer lifetime value

Matthew Nolan

A one-to-one approach to managing customer lifetime value

Katie Riker

A design system for design templates

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Anthony Abdulla

4 tips to systematically improve your user experience design

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Charlie Keating

Pega Infinity™: Empowering an ecosystem for engagement

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Carolyn Rostetter

4 critical factors of digital process automation

DoD IT Modernization: No agency is too big or complex for radical improvements

Cindi Stuebner

DoD IT Modernization: No agency is too big or complex for radical improvements

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Ken Benner

How citizen developers are improving the customer experience

Pega Infinity

Leanne Russell

Pega Infinity™: Welcome to the next generation digital transformation suite

Chatbots: From understanding text to understanding customers

Dr. Andy Lewis

Chatbots: From understanding text to understanding customers

DevOps for the business user

Justyna Kucharczak

DevOps for the business user