Skip to main content

We'd prefer it if you saw us at our best. is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice

Case Study

Print and media company accelerates cash flow


In recent years, this global print and media company’s acquisitions had expanded the number of systems supporting its operations exponentially, producing duplicate solutions and information silos. Sales, service, and production teams manually stitched together data and applications using Excel, turning to other siloed applications to deliver on customer outcomes. Orders sometimes were matched with inaccurate client specifications and incorrect pricing, or lacked customer approvals.

In aggregate, customer order exceptions, duplications, omissions, and manual errors created a 14-day average customer billing cycle. To accelerate cash flow, the company needed a way to unify the order-to-cash process across its disparate applications.


Desafío: Excelencia operativa Desafío: Servicio al cliente Industry: Fabricación Tema: Excelencia operativa Tema: Servicio al cliente Área de producto: Platform
Compartir esta página Share via LinkedIn Copying...

Related Resources

Best of Pega

Recommended research & insights

See what’s new, what’s next, and what’s trending right now.

Browse collection
Why Pega

Why Pega?

Uniquely powerful software isn’t the only thing that sets us apart.

Find out more
Compartir esta página Share via LinkedIn Copying...