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PegaWorld iNspire 2022: Intelligent Automation at Cigna: Simpler, Faster Ways to Make Work Smarter and Accelerate Business Outcomes (Presentation)

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Cigna’s goal is to provide the right services and solutions, in the right setting, at the right time, to address the diverse health needs of customers and patients in a highly personalized way, each and every day. Processing over a million critical and complex healthcare transactions like claims and prior authorizations each day requires a combination of industry depth and intelligent automation. In this session, learn how Cigna is using Pega Smart Claims Engine to crush complexity and accurately administer claims for members.


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