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ROI and change management drive Sun Life Financial's digital transformation
Sun Life Financial has begun their intelligent automation journey using Pega capabilities. Every company wants to drive top-line growth through superior customer engagement and bottom-line savings, but how do you recognize ROI and handle change management to realize the benefits that digital transformation can provide? Sun Life Financial will discuss their experience and lessons learned with development on Pega, change management struggles and successes, as well as once projects are implemented, examining how to know if you have achieved the benefits expected.
Industry: Seguros
Tema: Agilidad comercial
Tema: Desarrollo de aplicaciones de low-code
Tema: PegaWorld
Área de producto: Automatización robótica
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