¿Se ha equivocado de camino? Vamos a recuperar el rumbo. Check out other content that might be of interest. Resource PegaWorld 2019: BT’s world-class lifecycle management & omni-channel decisioning Resource BT’s world-class lifecycle management & omni-channel decisioning Resource How Swedbank engages customers in an omni-channel world Resource PW 2013 Presentation: Designing a World-Class User Experience Resource The omni-channel breakthrough: Go channel-less