Seminario web

How Sprint is Revolutionizing the Customer Experience

Building an Effective Retention Strategy in 13 Weeks

In this webinar, learn how Sprint has transformed the customer care experience by building a retention strategy that uses a data-driven, next-best-action solution. By empowering agents to have real-time, contextual conversations, Sprint has gained significant benefits including:

  • Double digit improvement in churn
  • Reduction in cost per save
  • Increase in Net Promoter Score
  • Reduction in agent training costs
  • Improvement in agent satisfaction


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