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Delivering Superior Customer Experience in British Gas

British Gas has a vision of relevant and timely conversation with their customers and building lasting relationships. Discover how adding real-time means understanding what customers are thinking right now, and being able to talk about what they're interested in, in the context of the moment.


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Etiqueta

Desafío: Engagement del cliente Tema: IA y toma de decisiones Área de producto: Marketing

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