3 steps you can take to become more agile

3 steps you can take to become more agile

Justyna Kucharczak,

Without a doubt, you’ve heard a lot about the importance of being agile – both in terms of the way your organization operates (what we call the “cultural” side) and the tools and methodologies you use to get the work done (what we call the “technical” side). An agile approach to work can foster a collaborative environment and help speed innovation. In industries where cross-functional collaboration is vital and business needs may change frequently, companies that aren’t agile may be poised for disruption.

At Pega, we recently conducted a survey of over 600 business and IT leaders across the globe to understand how prepared organizations are to deal with disruptive change in their industries. Key topics of the survey included customer engagement, automation, and business agility. The good news – we found that 82 percent say that their organizations leverage agile processes in some meaningful capacity. Drilling down one level deeper on the topic of business agility – to our surprise – we found that organizations are doing a far better job mastering the “cultural” side of business agility than the “technical” side.

On the cultural side, 48 percent of respondents said employees are empowered to make decisions, while 40 percent said that silos in organizational structure and workflows had been removed. Another 40 percent said their organizations embrace a culture of agility among employees – including the “fail fast” mindset.

On the technical side, nearly half of respondents said that their organizations use Agile tools and methodology, like Scrum, DevOps, and microservices. A similar number said that their organizations are using cloud or hybrid cloud to remain agile. However, only 32 percent reported use of mobile tools and technology. And a shockingly high 19 percent don’t use any Agile methods or tools at all.

Here are three steps you can take right now to be more agile:

1. Stop coding and start designing: No-code, visual-based tools allow business users to design the applications they need, when they need them. This ensures that objectives don’t get lost in the coding shuffle, meaning better experiences and higher satisfaction for your customers.

2. Explore new processes: So you’ve mastered Agile software development. What’s next? Consider the DevOps methodology, which moves beyond quick app development and into continuous delivery, deployment, and integration. Your customers will benefit from changes and improvements to applications almost as soon as you can make them.

3. Think twice before “rip and replace:” Going faster means ripping out all of those slow legacy systems and replacing them with the latest software, right? Wrong. The new approach is to integrate and reuse as much of your existing enterprise investments as possible. It speeds deployment and is more cost-efficient than the old “rip and replace” way of thinking. Find a vendor who can wrap these old systems in a layer that still allows you to create and deploy new features.

With the hard work done to improve the cultural side of agility, it’s time for organizations to get moving and adopt technology that will keep them competitive today – so they can be disruption-ready tomorrow.

Learn More about how improved business agility can benefit your organization:


  • Tema: Agile
  • Desafío: Agilidad comercial
  • Área de producto: Platform

About the Author

Justyna Kucharczak, senior product marketing manager, has more than a decade of experience helping potential clients discover the best technology for their digital transformation.