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A Gartner report

Pega recognized in the 2021 Gartner® Critical Capabilities for Sales Force Automation report

Pega scored highest in all three use cases

2021 Gartner Critical Capabilities for Sales Force Automation report

49 min read

Gartner Critical Capabilities for Sales Force Automation

For the 2021 Gartner Critical Capabilities for Sales Force Automation report, Pega was evaluated against three use cases and scored highest in each: B2B Sales, B2C Sales, and Indirect/Relationship Sales.

Use case scores from the report:

  • 4.33 out of 5 for Product or Service Scores for B2B Sales
  • 4.48 out of 5 for Product or Service Scores for B2C Sales
  • 4.47 out of 5 for Product or Service Scores for Indirect/Relationship Sales

Check out the full report to learn more about Gartner’s™ evaluation and Pega’s Sales Automation offering.

Gartner, Critical Capabilities for Sales Force Automation, Adnan Zijadic, Ilona Hansen, Melissa Hilbert, Steve Rietberg, 9 August 2021

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and is used herein with permission. All rights reserved.

 

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