PegaWorld iNspire 2020 agenda

Revolutionizing customer relationships. Streamlining service. Working smarter. Building apps faster. Join us at PegaWorld iNspire to find out how top companies do all this and more - and get practical insights you can put right to work.

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Customer How To

Open Business/Open Banking: Getting it Right on Strategy and Execution

DATE TBD

Open banking – or more appropriately open business – is the new normal. Companies, not just in financial services, are changing the way they do business. This is a key part of any organization's digital...

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Product Spotlight

Lending Transformation at Swedbank – From Days to Seconds

DATE TBD

Swedbank started its lending transformation journey three years ago with Pega. At PegaWorld 2017, the team presented the start of the journey and now it’s time to share the results. This presentation will cover how...

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Product Spotlight

Using Natural Language Processing as a Service with Pega

DATE TBD

Unum successfully implemented Pega Natural Language Processing as a Service to support one of its largest contact centers, providing business users better insight into the types of requests being made by customers. Learn...

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Product Spotlight

Pega 101: Overview of Pega's Vision and Technologies

DATE TBD

New to the Pega community? Looking to learn more about the technology behind Pega Infinity? Then join this session where we will share some of the key highlights across our offerings and...

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Product Spotlight

Introducing Pega Process Fabric: Delivering End-to-End Automation in a Non-Invasive Way

DATE TBD

Enterprises are making large investments in automation technology. However, employees and customers still have to hop between systems to get work done, and enterprises lack the end-to-end visibility needed for optimization and...

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Product Spotlight

Making Digital Customer Service Awesome in 5 Easy Steps and 7 Short Days

DATE TBD

Messaging apps, chat, social media, text, voice assistants, and yes, email. Demand for digital customer service continues to rise as more than 50% of consumers reject the notion of contacting companies by phone and...

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Product Spotlight

7 Reasons Why Pega is the Most Powerful RPA Platform for Real Transformation

DATE TBD

With the number of RPA solutions on the market, there is unprecedented choice for how enterprises can get started with intelligent automation. How do enterprises ensure they are choosing the solution that best...

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Product Spotlight

Process Intelligence, RPA, and Low-Code: A Transformation Trifecta

DATE TBD

Intelligent automation drives business value through unifying process optimization technologies in a way that can streamline processes, from start to finish, for better outcomes. Learn how looking at process data in a new light...