PegaWorld iNspire 2020 agenda

Revolutionizing customer relationships. Streamlining service. Working smarter. Building apps faster. Join us at PegaWorld iNspire to find out how top companies do all this and more - and get practical insights you can put right to work.

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Spark Talk

Center of Excellence Panel: Getting Back to Basics

DATE TBD

The purpose of a Pega Center of Excellence (COE) is to empower enterprises to get the most out of Pega technology, not only within key teams but across the entire organization. A COE...

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Spark Talk

Defining Design Thinking’s Business Impact: Panel Discussion

DATE TBD

Organizations turn to design thinking to address a variety of challenges: solving promising opportunities, empowering employees to think creatively, designing solutions to improve customer experience, speeding up project design, and more. But how do you measure...

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Spark Talk

What’s Next: Vision and Roadmap for AI, Robotic Automation, and Customer Engagement Applications

DATE TBD

Join us for a first-hand look into the vision and the roadmap for Pega’s industry-leading artificial intelligence, robotic automation and customer engagement applications including Pega Marketing, Pega Sales Automation and Pega Customer...

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Spark Talk

What’s Next: Vision and Roadmap for DevOps, No-code development, Mobility, Cloud, Security, and the Pega Platform

DATE TBD

Join us for a first-hand look into the vision and the roadmap for Pega’s industry-leading core technology capabilities. Our panel of executive product leaders will discuss topics including DevOps, Pega Express, low-code...

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Product Spotlight

Lending Transformation at Swedbank – From Days to Seconds

DATE TBD

Swedbank started its lending transformation journey three years ago with Pega. At PegaWorld 2017, the team presented the start of the journey and now it’s time to share the results. This presentation will cover how...

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Product Spotlight

Introducing Pega Process Fabric: Delivering End-to-End Automation in a Non-Invasive Way

DATE TBD

Enterprises are making large investments in automation technology. However, employees and customers still have to hop between systems to get work done, and enterprises lack the end-to-end visibility needed for optimization and...

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Training

Low-Code Builder/App Factory Foundation

DATE TBD

This course prepares attendees to create applications using Pega’s low-code technology. Learn how to leverage App Studio to transform your business processes. Explore some of Pega’s low-code features, like notifications, service level agreements,...

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Technical How To

Optimizing Pega’s NLP for Your Digital Channels

DATE TBD

Interested in learning how to optimize your NLP configuration to provide the best customer experience on all of your digital channels? If so,  join Pega experts for this session, where you'll discover optimization...