Reproducciones de PegaWorld 2018
PegaWorld 2018 está dirigido a diferentes sectores y productos, y es el centro de temas de actualidad: tiene de todo, para todos. Consulte a continuación las reproducciones de sesiones de este año.
Customer Case Study
How a Social Services Organization Works with Current and Former Offenders to Reduce Crime
ACSO is a nonprofit organization focused on supporting clients in, or at risk of, falling into the criminal justice system. Our objective is to...
Customer Case Study
Cisco Customer Service - Digital Agents, Intelligent Routing and now CSA Enabled People
We are continuing the evolution at Cisco to deliver world class customer service. We started with Digital Agents to automate work, used Decisioning to...