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Customer Profile

New York Life Insurance

New York Life Insurance Company, a Fortune 100 company founded in 1845, is the largest mutual life insurance company in the United States and one of the largest life insurers in the world. New York Life has the highest possible financial strength ratings currently awarded to any life insurer from all four of the major credit rating agencies: A.M. Best (A++), Fitch (AAA), Moody's Investors Service (Aaa), Standard & Poor's (AA+). Headquartered in New York City, New York Life's family of companies offers life insurance, retirement income, investments, and long-term care insurance. New York Life Investments provides institutional asset management. Other New York Life affiliates provide an array of securities products and services, as well as retail mutual funds.

Related Resources

  • Hear how New York Life is reinventing customer satisfaction with Pega.

  • Learn how leading insurers are using advanced desktop technology to respond to market forces.

  • See how Pega’s underwriting application is designed to help carriers improve their underwriting quality and consistency.

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Tags

  • Industry: Insurance
  • Product Area: Operations
  • Challenge: Operational Excellence