• Customer Retention | Marketing

    EE cuadriplica las ofertas exitosas a los clientes

    Conozca cómo EE aprovechó Pega Marketing para comunicaciones para la gestión de retención de clientes y aumentar el valor duradero del cliente.

  • Customer Retention | Marketing

    EE cuadriplica las ofertas exitosas a los clientes

    Conozca cómo EE aprovechó Pega Marketing para comunicaciones para la gestión de retención de clientes y aumentar el valor duradero del cliente.

  • Customer Retention | Marketing

    Elisa Bridges Omni-Channel Gaps

    Elisa’s vision was to create an omni-channel environment in which each customer interaction was relevant, timely, and consistent – and customers could migrate seamlessly to their preferred channel, without losing context.

  • Customer Service, Customer Retention | Marketing

    Etilasat

    Seeking new methods to expand marketing offers and services, Etisalat implemented Pega and Accenture’s Intelligent Customer Decisioning as-a-Service solution, which combines Pega® Marketing for Communications and Pega® Customer Decision Hub with Accenture’s consulting, managed services, and deep industry expertise across technology, digital, and marketing.

  • Customer Service, Customer Retention | Marketing

    Etilasat

    Seeking new methods to expand marketing offers and services, Etisalat implemented Pega and Accenture’s Intelligent Customer Decisioning as-a-Service solution, which combines Pega® Marketing for Communications and Pega® Customer Decision Hub with Accenture’s consulting, managed services, and deep industry expertise across technology, digital, and marketing.

  • Customer Service, Legacy System Innovation | Platform

    Liberty Global: Digital transformation across systems and geographies

    With Pega, Liberty Global created an enterprise digital layer across all of its legacy IT systems.

  • Customer Retention | Marketing

    Oi: Making Complex Marketing Simpler and More Effective

    Oi used Pega Marketing to create one unified, efficient system across 22 operations, 9,000 call center agents, and 1,000 stores, complete with AI-powered next best actions that guide an agent to make the right offer at the right time.

  • Marketing

    Game-Changing Experiences At Optus

    With Pega Marketing, Optus integrated CRM and mobile to decrease campaign time-to-market by 90%.

  • Customer Service, Operational Excellence | Platform

    Orange revoluciona la gestión de pedidos B2B con Pega 7.

    Con la gestión de casos dinámicos de Pega, Orange mejoró la comunicación con los clientes en un 30 % y redujo las tareas relacionadas con caídas en un 50 %.

  • Customer Service, Operational Excellence | Platform

    Orange revoluciona la gestión de pedidos B2B con Pega 7.

    Con la gestión de casos dinámicos de Pega, Orange mejoró la comunicación con los clientes en un 30 % y redujo las tareas relacionadas con caídas en un 50 %.