Cobertura en los Medios
Decir que es de interés es una sutileza. Nuestras soluciones líderes de la industria ayudan a las empresas más grandes del mundo a desarrollar aplicaciones diseñadas para el futuro.

| Which-50
Which-50 Awards: The Commonwealth Bank Of Australia — Best In Customer Service Innovation
Commonwealth Bank of Australia was named a winner for Best In Customer Service Innovation for its transformative customer engagement strategy by overhauling its digital infrastructure with Pega

| Huffington Post
Agilität als Strategie
Harald Esch discusses the benefits of Agile methods and the concept of business agility.
| AM Best TV
40-Hour Apps, Low Code, Hackathons Help Speed Insurtech Innovation
Pega’s Tom Harrington discusses low code’s promising future in the insurance industry at InsureTech Connect

| Which-50
Open Banking Could Be The Boost Australia’s Challenger Banks Need
Pega research explores the advantages of open banking that can be leveraged by smaller banks in the market
| NS Insurance
FCA ‘potential remedies’ to dual pricing issue likely to shake up the industry, says PwC
Pega’s Tony Tarquini comments on the possible impact a local UK report on insurance costs from the Financial Conduct Authority may have on the industry
| Life Insurance International | Verdict
Six million policyholders in the UK are overpaying for home and motor insurance
Pega’s Tony Tarquini explains the impact of the FCA report and potential regulations on the local UK insurance industry

| Finextra
AI, Open Banking and Client Lifecycle Management – Differentiation Opportunities Abound
Pega partnered with Finextra to survey senior business and technology managers on the impact of AI and open banking on their strategies for onboarding, KYC , and client lifecycle management

| Which-50
The Big Four Could Be The Big Winners Of Open Banking
Pega report reveals opportunities with open banking, especially for larger organizations
| Fintech Futures
Sibos 2019: Banks face existential threat from fintechs “willing to lose money”
Alan Trefler discusses the threat banks face from fintechs in the payments market

| CMSWiRE
Feeling the CCPA Heat?
Pega’s Jeff Nicholson explains CCPA regulations, who should be thinking about it, what’s next, and its impact

| CEO Magazine
What open banking really means for business leaders
Pega’s Michael Evans explains how data sharing will transform our understanding of personalized customer engagement and how businesses can unlock data’s true potential with open banking

| Forbes
Democratizing Software For The Greater Good
Alan Trefler explains how low code enables the industry to be more inclusive and diverse by making technology accessible to almost anyone with an idea

| L'agefi
Pour approfondir les liens avec vos assures, apprenez a les conaitre
Pega’s Erwan Brillot discusses digital transformation in the insurance market and how it can improve operations as well as interactions between insurers and insureds

| itnews
Pega CEO Alan Trefler back in Australia for talks with NAB
Pega client National Australia Bank explains how they are improving operational excellence with Pega

| CMSWiRE
Elevate the Customer Experience Through Timing and Context
Pega’s Vince Jeffs focuses on the empathetic customer experience and how it can be driven by context and timing

| Information Week
10 RPA Vendors to Watch
Pega was included in a round up of “10 RPA Vendors to Watch” by InformationWeek

| iBestuur
Vertrouwen in AI
Pega’s Jan Willem Boissevain discusses customer trust, or lack thereof, in AI

| Insurance Edge
Pegasystems Reaction to FCA Partnership With Turing Institute, on AI FinTech
Pega’s Tony Tarquini advises that while AI can be useful in the insurance industry, it has to be transparent and open to protect against bias

| CustomerThink
Dear CMO: Sorry, but we need a CVO (Customer Value Officer)
Pega's Vince Jeffs discusses the role of the CMO, how it has evolved, and how CMOs can stay relevant with a new focus on customers.

| iBusiness
Künstlicher Intelligenz fehlt die Empathie
Pega’s Kay Knoche discusses on Pega’s recent global AI and empathy survey findings and how they apply to German consumers

| Customer Business Review
Robotic Process Automation: Digital Panacea, or “Sticking Plaster Solution”?
Pega’s Francis Carden comments on the effectiveness of RPA and its viability as a long-term solution

| Tech Target
Consider these 12 RPA software vendors for deployment
Pega RPA named among 12 software vendors to consider when organizations are ready to automate mundane tasks

| Tech Target
Consider these 12 RPA software vendors for deploymentunum
Unum’s Melissa Harris discusses how they’ve reduced operational inefficiencies with Pega RPA

| ITProPortal
How to eradicate customer service complacency
Pega’s Tom Libretto discusses the disconnect between organizations and their customers when it comes to customer service

| MarTechSeries