Customer demands are overthrowing established business models and fueling disruption. Banks and insurance companies must change how they operate to emerge on the winning side or find the world has moved on without them.
Hear from the C-suite
This video webinar features the Chief Operating Officers from HSBC and LV= sharing how they are shaping their operating models to achieve true customer-centricity and leverage emerging technologies that are disrupting existing operational models within banking and insurance.
How can customer-centric operations drive success in today's digital world?
How must operations change to enable IoT-based value propositions?
How will blockchain revolutionise the industry?
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Report: A global study of 500 senior banking & insurance executives.