What's next for tech in 2019
Artificial intelligence. Bots. Digital transformation. Wondering what’s in the cards for next year? While we haven’t quite finished reading the tea leaves, join us as we spill about what you’ll be seeing from your favorite tech trends in 2019.
- Digital transformation bumming you out? You’re not alone. (Spoiler alert: we foresee it gets worse before it gets better.)
- Throwing RPA at every problem is so 2018. Bots are about to get a shake-up.
- Artificial intelligence will be bigger than ever, influencing everything from customer engagement to app dev.
- Great marketing and CX require more than just art—and it looks like science is finally ready to play catch-up.
Don Schuerman is responsible for Pega’s industry-leading platform and CRM applications. He has over 20 years of experience delivering enterprise software solutions for Fortune 500 organizations, with a focus on digital transformation, mobility, analytics, BPM, cloud, and CRM. Don has led enterprise software implementations and provided technology and architecture consulting to senior business and technology executives from Fortune 500 organizations, including American Express, Citibank, JPMorgan Chase, and BP.
Tom Libretto is Chief Marketing Officer and Senior Vice President, responsible for global marketing initiatives and functions, including brand, advertising, digital marketing, product marketing, industry marketing, demand generation, corporate communications, customer engagement, social media, events, and marketing operations.
Mr. Libretto has more than 20 years of marketing leadership experience in global technology organizations including Lotus, IBM, Nokia, and most recently as managing director, global head of digital experience at JPMorgan Chase (JPMC), the largest bank in the US. His multi-disciplinary background includes B2B and B2C marketing and sales experience as well as product management, corporate strategy, and business development roles. Mr. Libretto is a graduate of the College of the Holy Cross, where he earned his undergraduate degree in economics.