Pega Blog

Build for Change®

The next best ideas in digital transformation.

Want continuous improvement? Understand desktop experiences

Nolan Greene

Want continuous improvement? Understand desktop experiences

Test drive new Pega Sales Automation technology at PegaWorld

Chris Benedetto

Test drive new Pega Sales Automation technology at PegaWorld

Banks look to improve customer engagement with AI

Scott Andrick

Banks look to improve customer engagement with AI

The new age of selling: Dynamic Opportunity Management

Chris Benedetto

The new age of selling: Dynamic Opportunity Management

Anthony Abdulla

3 ways AI-powered bots can boost email productivity

Automation-human partnerships: CX ecosystems of the future

Vince Jeffs

Automation-human partnerships: CX ecosystems of the future

Transparent AI: How business leaders can tackle biases & black boxes

Mariya Yao, CTO and Head of R&D at TOPBOTS

Transparent AI: How business leaders can tackle biases & black boxes

Transform your agent experience by giving them a personal robot

Don Schuerman

Transform your agent experience by giving them a personal robot

The best SFA tools empower your salespeople

Chris Benedetto

The best SFA tools empower your salespeople

Automation Versus RPA: The Robot Wars

Francis Carden

Automation Versus RPA: The Robot Wars

Field service

Dr. Setrag Khoshafian

IoT and digital transformation - Field service

Adaptive digital factory

Dr. Setrag Khoshafian

The adaptive digital factory - Digitizing the supply chain with IoT