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Build for Change®

The next best ideas in digital transformation.

Pete Brown

Cloud: Controls and configuration tips to keep data secure

Rebecca Miller

What robots in the media are missing: empathy

Chatbots: From understanding text to understanding customers

Dr. Andy Lewis

Chatbots: From understanding text to understanding customers

The impact of RPA on customer-facing jobs

Eric Musser

How RPA is impacting the workforce and employment

Automation-human partnerships: CX ecosystems of the future

Vince Jeffs

Automation-human partnerships: CX ecosystems of the future

AI is here. Are you ready for disruption?

Vince Jeffs

AI is here. Are you ready for disruption?

Cloud: Multi-tenancy? Single-tenancy? Does it matter?

Pega Contributor

Cloud: Multi-tenancy? Single-tenancy? Does it matter?

Transparent AI: How business leaders can tackle biases & black boxes

Mariya Yao, CTO and Head of R&D at TOPBOTS

Transparent AI: How business leaders can tackle biases & black boxes

The reboot of sales force automation

Chris Benedetto

The reboot of sales force automation

Choosing between Opaque AI and Transparent AI

Rob Walker

Choosing between Opaque AI and Transparent AI

What does the “Cloud Choice Guarantee” really mean?

Pega Contributor

What does the “Cloud Choice Guarantee” really mean?

Passing the hybrid cloud test

Pega Contributor

Passing the hybrid cloud test