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Build for Change®

The next best ideas in digital transformation.

Andrew LeClair

The potential of empathetic AI

Jeff Nicholson

A smart tech strategy for CCPA and future data privacy regulations

Arnold Koudijs

5 ways AI is revolutionizing consumer banking

Don Schuerman

Drive government efficiency with the 4 dimensions of scale

Rebecca Miller

What robots in the media are missing: empathy

Want continuous improvement? Understand desktop experiences

Nolan Greene

Want continuous improvement? Understand desktop experiences

Dr. Andy Lewis

To market better, make 2019 “The Year of Predictions”

Start your DPA journey by analyzing workforce productivity

Nolan Greene

Start your DPA journey by analyzing workforce productivity

Don't undervalue the human touch in live customer chat

Mitch Mitchell

Don't undervalue the human touch in live customer chat

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Charlie Keating

Pega Infinity™: Empowering an ecosystem for engagement

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Carolyn Rostetter

4 critical factors of digital process automation

How blockchain technology can help manage the client lifecycle and KYC

Ajit Tharaken

How blockchain technology can help manage the client lifecycle and KYC