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Build for Change®

The next best ideas in digital transformation.

Arnold Koudijs

5 ways AI is revolutionizing consumer banking

Don't undervalue the human touch in live customer chat

Mitch Mitchell

Don't undervalue the human touch in live customer chat

Advance Look: Financial Services – forge lasting customer relationships and accelerate digital transformation

Advance Look: Financial Services – forge lasting customer relationships and accelerate digital transformation

To improve customer loyalty, close the gap between marketing & sales

Monica Hovsepian

To improve customer loyalty, close the gap between marketing & sales

Banks: Don’t be a scrooge with personalized outreach

Monica Hovsepian

Banks: Don’t be a scrooge with personalized outreach

The millennial banking enigma

Monica Hovsepian

The millennial banking enigma