Pega Infinity Experience: Pega Customer Service

Experience a LIVE demo of how Pega’s AI-driven Customer Service applications help you drive optimal experiences and outcomes with your customers, partners, and own employees by:

  • Making your junior customer engagement workers as good as your tenured ones
  • Driving end-to-end journeys across your front-office engagement center and back office fulfillment
  • Enabling seamless omni-channel experience via chat, virtual assistants, bots, & more
  • Bringing artificial intelligence through natural language processing and Next Best Action


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