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Präsentation

Customer Engagement Summit Edinburgh 2019: StepChange Debt Charity: A Digital Transformation Journey (Presentation)

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StepChange Debt Charity’s mission is to be the most efficient and sustainable provider of free debt advice and debt solutions. Learn about their digital transformation journey to serve more people than ever before, significantly improving their customers’ experience, while streamlining their operations.


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Herausforderung: Kundenbindung Industry: Finanzdienste Produktbereich: Kundendienst Thema: Digitale Umstellung

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