PegaWorld 2019 agenda

You don’t have to choose between flawless experiences and streamlined processes. At PegaWorld, you’ll hear from both CX leaders and automation experts – and get the insights you need for real digital transformation.

Sunday, June 2

7:30 AM – 9:30 PM
Registration open
9:00 AM – 5:00 PM
Hands-on training classes
2:00 PM – 4:00 PM
Partner training
4:30 PM – 6:00 PM
Industry Networking Receptions
7:00 PM – 9:30 PM
Welcome Reception

Monday, June 3

6:30 AM – 7:30 PM
Registration open
7:00 AM – 8:15 AM
Breakfast
8:30 AM – 11:00 AM
Keynotes
11:00 AM - 6:30 PM
Tech Pavilion open
11:45 AM - 12:30 PM
Sessions
12:00 PM - 2:00 PM
Lunch
1:30 PM - 2:15 PM
Sessions
2:30 PM - 3:15 PM
Sessions
3:30 PM - 4:15 PM
Sessions
4:30 PM - 6:30 PM
Cocktail Reception in Tech Pavilion
7:00 PM - 10:00 PM
Evening event

Tuesday, June 4

6:30 AM – 7:00 PM
Registration open
7:30 AM – 8:45 AM
Breakfast
9:00 AM – 11:00 AM
Keynotes
11:00 AM - 7:00 PM
Tech Pavilion open
11:45 AM - 12:30 PM
Sessions
12:00 PM - 2:00 PM
Lunch
1:30 PM - 2:15 PM
Sessions
2:30 PM - 3:15 PM
Sessions
3:30 PM - 4:15 PM
Sessions
4:30 PM - 7:00 PM
Closing Reception in Tech Pavilion

Wednesday, June 5

Developer Day*
7:00 AM – 10:00 AM
Registration open
7:30 AM - 8:30 AM
Breakfast
8:30 AM - 11:45 AM
Workshops
11:45 AM - 1:00 PM
Developer Lunch
1:00 PM - 2:00 PM
Developer Day: Ask Me Anything (AMA)
2:00 PM - 3:30 PM
Developer Day: Challenge
3:00 PM - 4:30 PM
Developer Day: Networking Social
*Developer Day is an additional $300
Showing 11 result(s) for Robotic Automation. (Clear filters)
Thumbnail

Customer Case Study

Sun Life Financial: ROI and change management within the digital process automation journey

Monday, June 3, 2019 • Premier Ballroom 315

Sun Life Financial has begun their digital process automation journey using Pega capabilities. Every company wants to drive top-line growth through superior customer engagement and bottom-line savings, but how do you recognize...

Thumbnail

Customer How To

How consumerism is affecting customer engagement and digital transformation across industries

Monday, June 3, 2019 • Premier Ballroom 317

Within a highly regulated industry undergoing major transformation and amidst the pressures of consumerism, learn how UnitedHealthcare, Pfizer, and Highmark are envisioning customer engagement and service of the future and are addressing...

Thumbnail

Spark Talk

IT, Business, and Bots in Perfect Harmony

Monday, June 3, 2019 • Chairman's Ballroom 368

What does it take to scale an RPA initiative? Many factors contribute to the success or failure of RPA in the enterprise, but one frequently overlooked variable is collaboration between business and...

Thumbnail

Spark Talk

Digital Process Automation (DPA) Explained: The Secret Weapon for Digital Heroes

Monday, June 3, 2019 • Chairman's Ballroom 370

What is Digital Process Automation (DPA)? Is it the same as digital transformation? Hear from Pega about what DPA could mean for your organization and how DPA’s greatest impact is achieved when...

Thumbnail

Spark Talk

Workforce Intelligence: A Compass for the Employee Desktop

Monday, June 3, 2019 • Premier Ballroom 317

Continuous improvement efforts depend on high-quality, actionable data to know what actions should be taken. But without navigational assistance, getting to actionable data can seem like an impossible journey. Hear from Pega...

Thumbnail

Spark Talk

Should My Bots Be Smarter?

Tuesday, June 4, 2019 • Chairman's Ballroom 370

Confused about all the talk around “Intelligent RPA”? Are you looking to make your bots intelligent? Or are you waiting for bots to become more intelligent before starting on your RPA journey?...

Thumbnail

Spark Talk

What’s Next: Vision and Roadmap for AI, Robotic Automation, and Customer Engagement Applications

Tuesday, June 4, 2019 • Chairman's Ballroom 368

Join us for a first-hand look into the vision and the roadmap for Pega’s industry-leading artificial intelligence, robotic automation and customer engagement applications including Pega Marketing, Pega Sales Automation and Pega Customer...

Thumbnail

Product Spotlight

Workforce Intelligence: Putting Desktop Insights to Work

Tuesday, June 4, 2019 • Premier Ballroom 315

Join Pega to learn about the powerful insights behind Workforce Intelligence data from our ongoing work in studying 35 global companies. See how operational intelligence can set the foundation for continuous improvement...