PegaWorld iNspire 2020 agenda

Revolutionizing customer relationships. Streamlining service. Working smarter. Building apps faster. Join us at PegaWorld iNspire to find out how top companies do all this and more - and get practical insights you can put right to work.

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Customer Case Study

Sainsbury’s: Putting Customers at the Heart of Everything We Do


Sainsbury's, one of the U.K.'s largest retailers, deployed Pega to handle complaints and inquiries across its contact centres and stores, to create a consistent and frictionless experience for customers. At the same time, Sainsbury's merged...