PegaWorld iNspire 2020 agenda

Revolutionizing customer relationships. Streamlining service. Working smarter. Building apps faster. Join us at PegaWorld iNspire to find out how top companies do all this and more - and get practical insights you can put right to work.

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Customer How To

Cloud Choice Matters: Understanding the Difference in Pega Cloud and Client-Managed Cloud

DATE TBD

Three Pega clients share their experience with operating Pega in the cloud, across both Pega Cloud Services and on public cloud providers. They will discuss the resources and considerations needed for a successful launch.

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Customer How To

Open Business/Open Banking: Getting it Right on Strategy and Execution

DATE TBD

Open banking – or more appropriately open business – is the new normal. Companies, not just in financial services, are changing the way they do business. This is a key part of any organization's digital...

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Spark Talk

The New Playbook for Unified Sales and Service

DATE TBD

The time has come to break down the silos between your sales and service teams. With major shifts in prospect and customer expectations, creating a holistic view of the customer can be...

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Spark Talk

The Great Customer Experience Divide: What’s Stopping Us?

DATE TBD

With so many competitors and brands in play, customer experience (CX) has become a differentiator – the new silver bullet. But if it’s so critical, why are so many behind the curve? Bad...

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Spark Talk

Enterprise Low-Code Factory: Build Apps Faster and Better Together

DATE TBD

Productivity and efficiency. Business and IT both want the same thing. Low-code application development platforms – collaborative and visually-driven – are key to building faster and better, together. Join us as we explore how Pega...

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Spark Talk

Low-Code and RPA Are Not Low IT

DATE TBD

Enterprise low-code application platforms deliver many powerful benefits. However, to get the most from low-code app dev, IT must take a leadership role. In this session, we’ll share best practices for building...

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Spark Talk

Achieving Low-Code Success in the Enterprise

DATE TBD

Enabling better collaboration between business and IT is something most organizations strive for. And yet, many brands still don't have the tools and resources needed to achieve that goal. Join us for a panel discussion with experts...

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Spark Talk

The Path to One-to-One Excellence: Best Practices for Controlling Your Next-Best-Action Program

DATE TBD

How do you maintain control of your one-to-one engagement initiatives with so many different channels, stakeholders, people, processes, and technologies? Join us as we showcase how leading organizations navigate internal political waters to deliver transformational results through next-best-action programs.