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Aufzeichnungen von der PegaWorld 2018

Die PegaWorld 2018 ist auf verschiedene Branchen, Produkte und eine Vielzahl topaktueller Themen ausgerichtet und bietet für jeden etwas. Sehen Sie sich die Aufzeichnungen der diesjährigen Veranstaltung an.

Keynote

Customers are at the center of Commonwealth Bank of Australia’s (CBA) vision to secure and enhance the financial wellbeing of people, businesses and...

Customer Case Study

Hear how Blue Cross Blue Shield of Arizona (BCBSAZ) used Pega Marketing to realize its vision of personalized, omni-channel, customer journeys. Get...

Customer Case Study

Banco Santander Brasil eliminated manual work, broke down internal silos, and increased customer satisfaction -- all with rapid speed! Hear why Banco...

Customer Case Study

The Santander Way is clear: keep it simple, personal, and fair -- always. Santander's key ingredient to delivering on these principles: Pega's...

Customer Case Study

We are continuing the evolution at Cisco to deliver world class customer service. We started with Digital Agents to automate work, used Decisioning to...

Customer Case Study

Rabobank is on mission: to consolidate systems across four lines of business and two countries through a single, unified CRM platform for marketing,...

Customer Case Study

In just 7 weeks Foxtel has revolutionized their retention organization enabling four call centres to increase retention rates while reducing offer...

Customer How To

Organizations are still slow to adopt Agile/Scrum practices even though these methods drive significantly better outcomes than most project management...

Spark Talk

Raytheon is a technology and innovation leader specializing in defense, civil government and cybersecurity solutions. Delivering mission critical...

Spark Talk

In increasing numbers, women are breaking new ground and old rules in their quest to inspire more female leaders in technology. How can male leaders...

Spark Talk

Every single marketer and customer service leader alike proclaims that their goal is to be relevant, real-time, omni-channel and contextual. But what...

Spark Talk

“Intelligent Automation” is one of the trending buzzwords for enterprises exploring the value of robotics, AI, and other technologies to transform...

Spark Talk

Artificial intelligence, robotic automation, and data science are converging to drive the next wave of digital innovation. Yet, business and...

Spark Talk

No company can be everything to everyone - so modern CRM providers must develop strong alliances to meet the needs of the complex enterprise. At Pega,...

Spark Talk

In this introduction to conversational AI, Mariya gives a technical overview and review of current state-of-the-art deep learning and natural language...

Product Spotlight

Today’s consumer does not tolerate irrelevant marketing, or awkward experiences – it’s not in their DNA. One ill-timed or inappropriate message and...

Product Spotlight

Employee experience is an often overlooked aspect of operational excellence and enterprise transformation. Join Pega as we discuss insights from our...

Product Spotlight

Join us for a first-hand look into the vision and the roadmap for Pega’s industry-leading artificial intelligence, robotic automation and customer...

Product Spotlight

Pega’s new Catalyst Program uses Design Thinking methodologies to help enterprises transform successfully to the digital enterprise, reduce costs,...

Sponsored

Digital transformation requires a transition into a new era, where businesses need to create intelligent end-to-end customer and employee experiences...

Sponsored

Client lifecycle management (CLM) is increasingly difficult in today’s business environment, driven by speed to market requirements, regulatory...

Sponsored

Digital transformations are always challenging; especially when conforming to HIPAA regulations, federal contract requirements, and immovable...

Sponsored

Rules are perfect for simple interactions that are consistent and easily predefined. But what happens when customers don’t follow the script? Today’s...
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