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Aufzeichnungen von der PegaWorld 2018

Die PegaWorld 2018 ist auf verschiedene Branchen, Produkte und eine Vielzahl topaktueller Themen ausgerichtet und bietet für jeden etwas. Sehen Sie sich die Aufzeichnungen der diesjährigen Veranstaltung an.

Keynote

The promise and potential of Digital Transformation is immense. When it is done right it delivers exceptional experiences that delight your customers...

Keynote

Pega software is at the core of how leading organizations engage their customers, automate their digital processes, and build the apps they need at...

Keynote

Customers are at the center of Commonwealth Bank of Australia’s (CBA) vision to secure and enhance the financial wellbeing of people, businesses and...

Customer Case Study

The Santander Way is clear: keep it simple, personal, and fair -- always. Santander's key ingredient to delivering on these principles: Pega's...

Customer Case Study

We are continuing the evolution at Cisco to deliver world class customer service. We started with Digital Agents to automate work, used Decisioning to...

Customer Case Study

OCBC is obsessed with elevating the customer experience. The Bank's Pega applications, built with a strong UX foundation, are essential in...

Customer Case Study

Fifth Third Bank has a vision: redefine the future of marketing - now - in order to effectively meet ever-evolving customer needs. To make this a...

Customer Case Study

In just 7 weeks Foxtel has revolutionized their retention organization enabling four call centres to increase retention rates while reducing offer...

Customer Case Study

Dell EMC has embarked on a transformation of their industry-leading customer service organization, and at the heart of that transformation has been...

Sponsored

Businesses must act now to re-imagine the work experience—for people and their potential machine colleagues - to capitalize on the countless benefits...

Sponsored

AGCS along with Infosys as its strategic IT partner is transforming claims as a strategic function by digitizing, automating and rationalizing legacy...

Sponsored

Digital transformations are always challenging; especially when conforming to HIPAA regulations, federal contract requirements, and immovable...

Sponsored

Rules are perfect for simple interactions that are consistent and easily predefined. But what happens when customers don’t follow the script? Today’s...
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