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Aufzeichnungen von der PegaWorld 2018

Die PegaWorld 2018 ist auf verschiedene Branchen, Produkte und eine Vielzahl topaktueller Themen ausgerichtet und bietet für jeden etwas. Sehen Sie sich die Aufzeichnungen der diesjährigen Veranstaltung an.

Spark Talk

Technology is rapidly revolutionizing our world - and consumer expectations changing even faster. Keith Farley shares Aflac’s vision of key...

Spark Talk

Considering how quickly technological advances and communication preferences can change, how will this impact the world of Customer Service by the...

Spark Talk

Earning long-term customer loyalty used to be about miles, points, and counting systems… but AI-technologies like decision management and machine...

Spark Talk

The E.U.'s General Data Protection Regulation (GDPR) is here - and it’s for real. Effective May 25, 2018, the GDPR is a new global issue, with an...

Spark Talk

In any industry, marketing is a challenge – consumers have been over-targeted, super-saturated, and bludgeoned by advertisements – so even the most...

Spark Talk

A satisfied customer is not a loyal customer. It takes a predictive and consistently positive customer experience to turn a random customer into a...
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