Ameriprise & Pega
Experience unparalleled service agility with Pega
Meet a solution as future-focused as your advisors.
Knowledge may be power, but when traditional knowledge management solutions become fragmented, relationships are quick to follow. In order for Ameriprise to provide the flexibility of matching its services with a customer’s unique needs, stringent one-size-fits-all licensing agreements are a deal-breaker.
The applied method for managing and delivering knowledge makes all the difference. And for quick, accurate and consistent answers to customer questions, Pega Knowledge™ is the difference maker.
Our unique ability to consolidate all of your digital channels into one easy-to-use desktop on one unified platform empowers you to scale for change with a future-proof solution that’s built for it. By enabling your employees and advisors to easily access customer data, they’ll find contextual answers to recurring questions and effortlessly flow from one conversation to the next. From there, Ameriprise’s best-in-class customer service can enter a class of its own.
Amplify the customer service experience
The sky’s not the limit
With the agility of Pega Cloud®, Lloyds Banking Group consolidated applications across the business for more than 2,000 business users.
Pega Knowledge™: The power to empower
Customers want answers. Service agents want to help. Collect, combine, and curate key pieces of information and get everyone where they want to go.
"We worked really well together, and we eventually landed on about 25% of our estate moving across the Pega Cloud."
Mindy Burke
Enterprise Account Executive
+1 (914) 886 3934
[email protected]
Bill Whalen
Senior Solutions Consultant
+1 (651) 226-3398
[email protected]
Pegasystems is the leader in software for digital transformation. Find out more about our 37-year history of helping the world's leading organizations achieve breakthrough business results.